It turns out that the iSight camera component on some iPhone 6 Plus can fail, causing the photos taken to appear blurry. Eligible products are iPhone 6 Plus models sold between September 2014 and January 2015 with serial numbers within a certain range. You can check if your iPhone 6 Plus is eligible for the camera exchange program by entering the serial number on Apple’s support site “iPhone 6 Plus iSight Camera Exchange Program”.
Check if the product is eligible for the battery replacement program
You will need the serial number of your iPhone 6 Plus to verify eligibility. First, check the serial number here. After confirming the serial number, access Apple’s support site “iPhone 6 Plus iSight camera exchange program” (access the following URL). Enter the serial number in the input form on the “iPhone 6 Plus iSight” page and click “Submit”.
If the product is not eligible
For applicable products
Apple Authorized Service Provider Apple Store Apple Technical Support
I want you to call me on the specified date and time
The manager’s iPhone 6 Plus was in focus, so when I told him that, he said that there was no need to replace it because there were no symptoms.
